At The Vein Institute, we are dedicated to providing our patients with the most cutting-edge treatments available for venous disease. But we also go beyond simply ensuring that our technology is state of the art—we are also committed to providing our patients with the most welcoming, comfortable atmosphere possible, from the moment they walk through our doors to the final follow-up appointment. We wouldn’t be here without our patients, and we never lose sight of that. Please keep reading for a testimonial about a patient’s experience in our office.
I have had vein issues with my legs for decades and have been told time and again that there was no need to do anything by all the doctors I have seen over the years. That was until I recently saw my family doctor. He examined me and immediately referred me to your office for evaluation.
During my initial visit, I was impressed by the time and attention Dr. Gardner, Robin, and the entire staff devoted to examining me and explaining the situation in easy-to-understand terms. The surgery was very simple and virtually painless. My legs have not felt or looked this good for years!
I also want to thank you for the follow-up calls after each procedure—that really meant a lot as I can’t remember the last time I got a call from the actual doctor. I was equally impressed by the fact that you personally wheeled me down to the car and made sure I was safely in my ride home. These may seem like little things to you, but I can tell you they are huge to the patient.
Thank you for everything you have done and for making a troublesome problem disappear— literally! I have been telling all of my friends about the wonderful experience and will continue to recommend you to anyone and everyone who may benefit from your considerable expertise.
We are so grateful when patients take the time to let us know they enjoyed their experience here at The Vein Institute. It helps us to know that we are on the right track in ensuring our patient’s comfort, safety, and satisfaction. Modern treatments for venous disease are truly transformative and are light years away from previous treatments in recovery time and aesthetics. But even with all these advancements, commitment to patient safety and satisfaction must always be paramount. Thank you for trusting us with your treatment!